Workshop:
Developing Emotional Intelligence in Yourself and Others
For over a century psychologists have focused on measuring and developing IQ as the parth to success. Yet research has consistently shown IQ to be a poor predictor of success in life. In recent decades, a growing body of evidence has revealed that EQ - a measure of Emotional Intelligence - has a far higher correlation with success and satisfaction in personal as well as professional life.
This workshop will assist you to identify your own strengths and shortcomings in each aspect of EI. You will develop an approach for building on your strengths and improving less developed EI skills. It will also assist you in your role as a leader and coach in helping others around you to expand their own EI skills.
Who Should Attend?
Current and potential leaders who want to understand and develop their emotional intelligence as a basis for more effective leadership.
Learning Outcomes
As a result of attending this workshop, participants will:
- Be familiar with the development and the concept of emotional intelligence
- Understand the correlation between individual EQ, job achievement and personal effectiveness in the business world
- Assess your own EQ
- Clearly understand each of the five components of emotional intelligence
- Understand your own response to change and learn how to deal more effectively with change
- Develop a personal action plan for strengthening your own emotional intelligence in desired areas
- Understand the role emotional intelligence plays in effective leadership
- Be able to assist others to identify and acknowledge their own strengths and shortcomings in emotional intelligence and to close gaps accordingly
Workshop Details
Course duration: Three to four days.
Number of participants: Twelve to twenty-four.
Learning Methodologies
Self-assessment (written as well as through experiential activities), videotaping of activities with small-group review and debrief, individual reflection, dyad and small group exercises, videos, structured activities, case studies, facilitated discussion.
Each component of EI includes an experiential activity which demonstrates the competency in action and provides participants with an additional opportunity for self-assessment.
The option of 360-degree assessment is also available.
Workshop Content
EQ: What It Is and How to Measure It
- Emotional Intelligence: Background and research
- Emotional Intelligence in action
- The five components of EI
- Assessing your own EQ
Self-Awareness
- Identifying what you are feeling
- How thoughts, feelings and behaviours influence each another
- Tips for enhancing self-awareness
Managing Emotions
- Emotional hijackings and their consequences
- Circles of influence and concern
- Tactics for taking emotion out of the driver's seat
- Mastering situations which trigger emotional responses
Self-Direction
- The Marshmallow Test and deferred gratification
- Sailing against the wind of feelings
- Identifying when and how to develop greater emotional self-direction
Empathy
- The foundation for other social skills
- Tools for exploring others' perspectives
- Expressing empathy appropriately in the workplace
Social Competence
- Arguing for the right answers vs. asking the right questions
- Different behavioural styles and the contribution of each to effective teamwork
- Getting feedback from others to reduce your blind spots
Becoming a More Emotionally Intelligent Leader
- How leading differs from managing
- Catching people doing things right
- Making others feel seen and valued
Raising Others' EQ Through Coaching
- Listening loudly, talking softly
- Giving feedback in behavioural form
- Helping others to identify and frame their choices